| Problem Reported |
In mid-August 2021, Consumer had given his car for service as he had to drive for long distance a week later. After the servicing, when he opened the car bonnet, it was so dirty as if nothing had been checked. Consumer was doubtful if any service had even been carried out or part replaced like checking the brakes, changing the filters etc. Consumer mentioned that if this was the case, he could have given it to a local mechanic, instead of choosing to get it serviced from the company’s authorized service center and paying more, as the consumer has more trust in an authorized service center for the services being performed. Consumer also stated that this was not the first time these kinds of things were happening. |
