| NCH Docket Number |
3067881 |
Dated |
2021-10-31 |
Sector |
E Commerce |
| Problem Reported |
Consumer had ordered a branded All-in-One Printer in mid- October 2021 and /-paid ₹ 8959 through his debit card, He received a message the next day that the order had been cancelled because the product was out of stock but even after two weeks he had still not received the refund. He wanted the refund from the company. |
| Escalation by NCH |
As the company is a convergence partner of the National Consumer Helpline, the grievance was received by the company on the NCH Portal that ‘Refunded |
| Consumer Feedback (INGRAM) |
Excellent. Hello Sir/ Madam. Greetings. My issue has been resolved as I have received my payment. I am highly thankful for your kind and valuable support. With best wishes |
