| NCH Docket No | 3165278 | Dated | 2021-12-17 | Sector | Private Education |
|---|---|---|---|---|---|
| Problem Reported | In November 2021, Consumer had enrolled for a course named Computer & Network Security (CCE-CNS) and paid 9912/-. Course was said to start from mid - December 2021, but there was no further communication after payment. As the marketing agent, head and faculty of the institution were not responding him by any mode of communication; he applied for refund, but had not received any response till the date of registering his grievance. | ||||
| Escalation by NCH | As the Private educational Institute is not a Convergence partner of NCH, the grievance was e-mailed to the Institute and the reply received was that “The client has been refunded. He has also acknowledged.” | ||||
| Consumer Remark in INGRAM | Excellent. Thanks a lot for your speedy action | ||||
