| NCH Docket Number |
3379575 |
Dated |
2022-03-25 |
Sector |
Consumer Durables (Home Appliances) |
| Problem Reported |
Consumer had bought a branded vacuum cleaner in Aug 2021 from an online shopping portal and had paid ₹ 2668. The brand had given offer that if consumer gives a valuable feedback of the product, he will get additional six months warranty. The consumer had done the needful and registered for the additional warranty in mid – Nov 2021. Since then, there is no satisfactory response from the company |
| Escalation by NCH |
The Company is a convergence partner company of the National Consumer Helpline, the company responded on the NCH portal that ‘The customer wanted six months warranty & details were mailed fro |
| Consumer Feedback (INGRAM) |
Excellent! Thank you for your kind support. |
