Success Story #3339697
Detailed Consumer Success Story Information
| Field | Details | Field | Details | Field | Details |
|---|---|---|---|---|---|
| NCH Docket Number | 3339697 | Dated | 2022-03-09 | Sector | Petroleum (LPG) |
| Problem Reported | Consumer had made online booking of LPG cylinder in end – Feb 2022 and had paid ₹ 1060. He supposed to get the delivery within 2-3 days. But, till date, it was not delivered. Consumer had contacted the petroleum company and the agency but did not get the delivery of cylinder. | ||||
| Escalation by NCH | As the Petroleum Company is a convergence partner of the National Consumer Helpline; the grievance was responded by the company on the NCH portal that ‘the cylinder has been delivered today i.e. on xxxxxx | ||||
| Consumer Feedback (INGRAM) | Excellent! Actually its excellent my problem was solved in 3hrs | ||||
Multiple ways to lodge grievances
