| NCH Docket No | 3324694 | Dated | 2022-03-03 | Sector | Life Insurance |
|---|---|---|---|---|---|
| Problem Reported | Consumer had taken a life insurance policy in Aug 2013 and had surrendered his policy in third week of February 2022 but did not get the amount He wanted the surrender amount of the policy that he had taken. | ||||
| Escalation by NCH | As the life insurance company is a convergence partner of the National Consumer Helpline, the grievance was responded on the NCH Portal that, ‘Dear Sir / Madam, Payment is processed by branch office and sent to bank account today. Surrender value is Rs.130592.00’ | ||||
| Consumer Remark in INGRAM | Excellent! Received the amount. YOUR SERVICE VERY EXCELLENT. Thank you very much Sir. | ||||
