| NCH Docket No | 3356964 | Dated | 2022-03-16 | Sector | Broadband & Internet |
|---|---|---|---|---|---|
| Problem Reported | Consumer had recharged its broadband connection with ₹1160 in mid-January 2022 for three months validity. After one week, the company has stopped its operations since then he had been contacting the company and sending emails to refund the amount paid but no response from company | ||||
| Escalation by NCH | As the online shopping company is a convergence partner of the National Consumer Helpline, the grievance was responded on the NCH Portal that “We’ve initiated refund from our end. It will reflect in bank 3 to 4 working days same has been informed customer via mail.” | ||||
| Consumer Remark in INGRAM | Excellent! Amount Reflect In my account NO ANY SUGGESTIONS THANK YOU U R SUPPORT THANK YOU INDIA | ||||
