| NCH Docket No | 1986074 | Dated | 2020-04-14 | Sector | Banking |
|---|---|---|---|---|---|
| Problem Reported | Consumer has a savings account in a PSU Bank, and in early April 2020 when he withdrew cash from another PSU Bank ATM, the cash was not dispensed from the ATM machine although the amount of ₹7000 got debited from his bank account. He had approached the bank branch several times but had not received any response. | ||||
| Escalation by NCH | As the Bank is a convergence partner of the National Consumer | ||||
| Consumer Remark in INGRAM | Excellent! Great job. Thanks | ||||
