| NCH Docket No | 385286 | Dated | 2022-09-21 | Sector | Petroleum - LPG |
|---|---|---|---|---|---|
| Problem Reported | Consumer had bought two cylinders in the months of Aug and September 2022 respectively. However, the subsidy for the same had not been received in the Aadhar Linked account. The consumer wanted the subsidy in the account | ||||
| Escalation by NCH | As the Petroleum company is a convergence partner of NCH, the grievance was responded by them on the portal itself stating” Please refer to our discussion whereby you have been apprised all details about your subsidy. CTC has done on your new bank account and pending subsidies of two refills have already been pushed by the system and will be credited in your account very soon” | ||||
| Consumer Remark in INGRAM | Excellent! Thanks NCH Team, you are doing great job for customers. You are the safeguard of consumer rights of customer | ||||
