| NCH Docket No | 3890890 | Dated | 2022-10-03 | Sector | DTH |
|---|---|---|---|---|---|
| Problem Reported | The consumer wanted to avail services from his DTH service provider, and the agents who came from the company. The consumer had already recharged his account, but the company representatives charged him cash, along with an additional amount. The consumer wanted the cash amount as well as the extra amount charged from him to be refunded in his bank account. | ||||
| Escalation by NCH | As the DTH Service Company is a convergence partner of NCH; the grievance was submitted to them on the portal itself, and thereafter, the consumer closed the docket mentioning Thankyou | ||||
| Consumer Remark in INGRAM | Excellent! India's fastest service under Government of India. Thankyou | ||||
