Success Story #3625187
Detailed Consumer Success Story Information
| Field | Details | Field | Details | Field | Details |
|---|---|---|---|---|---|
| NCH Docket Number | 3625187 | Dated | 2022-07-02 | Sector | Banking – CA/SA/FD |
| Problem Reported | Consumer had a savings a/c with a PSU bank. He found that a sum of ₹ 2,360/- had been deducted towards a payment which was not clear to him. Consumer gave the details. | ||||
| Escalation by NCH | As the PSU bank is a convergence partner of the NCH; the grievance was forwarded to them from the portal itself. | ||||
| Consumer Feedback (INGRAM) | Excellent! No suggestions because action was taken very fast, i am very happy with this | ||||
Multiple ways to lodge grievances
