| NCH Docket Number |
3625187 |
Dated |
2022-07-02 |
Sector |
Banking – CA/SA/FD |
| Problem Reported |
Consumer had a savings a/c with a PSU bank. He found that a sum of ₹ 2,360/- had been deducted towards a payment which was not clear to him. Consumer gave the details. |
| Escalation by NCH |
As the PSU bank is a convergence partner of the NCH; the grievance was forwarded to them from the portal itself. |
| Consumer Feedback (INGRAM) |
Excellent! No suggestions because action was taken very fast, i am very happy with this |