| NCH Docket Number |
4034571 |
Dated |
2022-11-19 |
Sector |
Electronic Products: Smart Watch/ VR/ Watches |
| Problem Reported |
Consumer had purchased a branded smart-watch in mid-June 2022 for ₹ 1699/- but when the order delivered was of a defective piece. The consumer had contacted the company, however, had not got any response. |
| Escalation by NCH |
As the company is not a convergence partner of NCH; the grievance was e-mailed to the company, and the company responded that ‘We have verified the same and we have also delivered the rebilled product to the customer. |
| Consumer Feedback (INGRAM) |
Very Good! Thank you very much the complaint is resolved. |
