| NCH Docket Number |
7279259 |
Dated |
2025-06-30 |
Sector |
E-commerce |
| Problem Reported |
Consumer ordered Crompton Amica pro 15 liter Geyser ( rectangular shape) but dealer delivered different model. Return request raised and pick up done successfully) but refund not sent despite the consumer approaching the company. |
| Escalation by NCH |
As the company is a convergence partner of the National Consumer Helpline; the grievance was acknowledged by the company. |
| Consumer Feedback (INGRAM) |
After registering my issue in NCH , Amazon refunded my money. Thank you NCH |
