Success Story #2536941
Detailed Consumer Success Story Information
| Field | Details | Field | Details | Field | Details |
|---|---|---|---|---|---|
| NCH Docket Number | 2536941 | Dated | 2020-02-01 | Sector | Job Oriented Courses |
| Problem Reported | Consumer had taken admission in a Post Graduate Program In a Product Engineering course from a private institute by paying ₹17700/-and was told that the session would begin in the first week of January 2021. However, the classes did not start and even after waiting for some more days, there was no change. Therefore, consumer cancelled his admission and applied for refund. He had sent multiple grievances to the Institute for the same, but they denied to refund the payment made, citing their policies. | ||||
| Escalation by NCH | As the institute is not a Convergence partner of NCH, the grievance was e-mailed to them and the institute responded that "The refund of the course FEE of the complainant is under process and we have intimated the same with the complainant thru our e-mail dated 12.02.2021." | ||||
| Consumer Feedback (INGRAM) | Thanks, I got my money back. | ||||
Multiple ways to lodge grievances
