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Digital Payment Modes Sector Companies Grievances
Showing report from 01 Jan 2025 to 31 Aug 2025.
| # | Company Name | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Phonepe | 3533 | 3330 | 203 |
| 2 | Paytm.com | 2867 | 2384 | 483 |
| 3 | Gpay | 1532 | 1405 | 127 |
| 4 | State Bank of India | 1474 | 1348 | 126 |
| 5 | Mobikwik.com | 894 | 840 | 54 |
| 6 | Bharatpe, Postpe, 12% Club | 681 | 655 | 26 |
| 7 | Freecharge | 578 | 567 | 11 |
| 8 | Jio Money | 576 | 427 | 149 |
| 9 | Airtel Payment Bank Limited | 532 | 514 | 18 |
| 10 | Dreamplug Technologies Private Limited(Cred) | 486 | 446 | 40 |
| 11 | NPCI | 464 | 436 | 28 |
| 12 | Amazon.in | 457 | 423 | 34 |
| 13 | HDFC Bank | 390 | 329 | 61 |
| 14 | Aeronpay | 355 | 330 | 25 |
| 15 | Canara bank | 334 | 312 | 22 |
| 16 | Indian Bank | 329 | 309 | 20 |
| 17 | Vijaya bank | 323 | 295 | 28 |
| 18 | Bank of Baroda | 323 | 295 | 28 |
| 19 | Dena Bank | 323 | 295 | 28 |
| 20 | ICICI Bank | 267 | 216 | 51 |
| 21 | Kotak Mahindra Bank | 266 | 240 | 26 |
| 22 | Union Bank of India | 238 | 209 | 29 |
| 23 | Punjab National Bank | 238 | 206 | 32 |
| 24 | Paytm Payments Bank | 232 | 221 | 11 |
| 25 | Indian Overseas Bank | 213 | 196 | 17 |
| 26 | Axis Bank | 205 | 183 | 22 |
| 27 | Pay U Money | 197 | 181 | 16 |
| 28 | India Post Payment Bank | 163 | 152 | 11 |
| 29 | Bank of India | 120 | 110 | 10 |
| 30 | Central bank of India | 110 | 103 | 7 |
| 31 | IDFC Bank | 79 | 71 | 8 |
| 32 | Federal Bank | 74 | 59 | 15 |
| 33 | IndusInd Bank | 67 | 60 | 7 |
| 34 | UCO Bank | 63 | 50 | 13 |
| 35 | IDBI Bank | 60 | 56 | 4 |
| 36 | Andhra Bank (Union Bank of India) | 58 | 58 | 0 |
| 37 | OLA Money | 48 | 41 | 7 |
| 38 | YESBANK | 46 | 41 | 5 |
| 39 | Bank of Maharashtra | 46 | 46 | 0 |
| 40 | Karnataka Bank Limited | 34 | 30 | 4 |
| 41 | The South Indian Bank | 34 | 30 | 4 |
| 42 | Jupiter | 33 | 19 | 14 |
| 43 | The Karur Vysya Bank | 33 | 32 | 1 |
| 44 | Dhani Loans and Services Limited | 31 | 30 | 1 |
| 45 | Samsung | 29 | 26 | 3 |
| 46 | Omnicard/HindPay | 25 | 16 | 9 |
| 47 | J&K Bank | 22 | 17 | 5 |
| 48 | RBL Bank | 20 | 13 | 7 |
| 49 | PAYU INDIA | 18 | 15 | 3 |
| 50 | Standard Chartered Bank | 17 | 15 | 2 |