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Success Stories

#3753343

Excellent!!!! There are no suggestions at all. I am extremely happy to have received the refund after 2 years of continuous follow- up with no response from them. Happened to come across this website, registered a grievance and what a prompt response from INGRAM as well as the company within 24 hours!!!! At last, a website where consumers win without going to consumer court.

#381695

Excellent! Very good services. Perfect administration. I thanks to all administration team

#3829424

Excellent! Hats-off to this system developed by govt. for issuing grievance against suppliers. I was not getting responses from the Company's Support Executive. Hence, I had to raise a grievance on this system and the immediate next day a support executive from the Company called me and issued a refund for the service.

#3753685

Excellent! Thank you consumer helpline only with your intervention the issue got resolved.

#3744167

Excellent! You are doing a great job by protecting Customer's right. Well done! If possible just provide regular comments mostly it can be weekly update to customers about progress on their complaint so that Customer can take next step according to that status update.

#3705103

Excellent! No suggestions as such just want to thank for helping when no one was listening to the problem

#3664001

Excellent! Very good service, Thanks a lot

#3719301

Excellent! Thank you National Consumer Helpline for help and in resolving the issue

#3765418

Excellent! The refund has been made. Thanks for the excellent and prompt support. The issue was resolved within 24 hours of raising the complaint. Just Amazing!

#3768165

Excellent ! Thanks for your prompt help!

#3770530

Excellent! It was resolved within a day.

#3712576

Excellent! Resolved the problem. Thanks for your support.

#3709918

Excellent! Its a very excellent helpline by GoI, I am very much satisfied with it, Thank you.

#3716361

Excellent! Speechless at the excellent service provided. A month long issue solved in a day. Few people know about this forum so more advertisement on social media, YouTube etc for mass awareness.

#3762121

Excellent ! Issue Resolved, thanks to NCH

#3697193

When NCH contacted the consumer, he confirmed that he had received the refund of ₹50,000/- in his bank account.

#3453664

Thank you very much to the team of National Consumer Helpline. I really appreciate their service. it is because of them that my Grievance was resolved.

Multiple ways to lodge grievances

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National Consumer Helpline,
Department of Consumer Affairs, GOI

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