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Success Stories

This page lists consumer success stories from the National Consumer Helpline. Each item contains a complaint number and a link to view full details.

List of Consumer Success Stories

Complaint #3753343 - View detailed success story

Excellent!!!! There are no suggestions at all. I am extremely happy to have received the refund after 2 years of continuous follow- up with no response from them. Happened to come across this website, registered a grievance and what a prompt response from INGRAM as well as the company within 24 hours!!!! At last, a website where consumers win without going to consumer court.

Complaint #3829424 - View detailed success story

Excellent! Hats-off to this system developed by govt. for issuing grievance against suppliers. I was not getting responses from the Company's Support Executive. Hence, I had to raise a grievance on this system and the immediate next day a support executive from the Company called me and issued a refund for the service.

Complaint #3744167 - View detailed success story

Excellent! You are doing a great job by protecting Customer's right. Well done! If possible just provide regular comments mostly it can be weekly update to customers about progress on their complaint so that Customer can take next step according to that status update.

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National Consumer Helpline,
Department of Consumer Affairs, GOI